Shift
Variable
Category
Table Games
Employment Status
Full-Time

Table Games Dual-Rate Supervisor

 

Job Description:

  • Monitor all pit games in assigned pit.
  • Open and close table games in assigned area verifying count as provided by the dealer.
  • Inspect card decks prior to play. 
  • Track and record player buy-ins, wins, losses and bet amounts.
  • Monitor bets and payouts and correct as needed.
  • Complete rating cards for players.
  • Initiate and verify fills to tables. 
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures.
  • Maintain security of all games, monies and personnel.
  • Must respond calmly and make rational decisions when handling guest demands.
  • Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures.
  • Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.
  • Performs other duties as assigned. 

Job Requirements:

  • Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred.
  • Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Must possess excellent customer relations and communication skills.
  • Must be able to get along with co-workers and work as a team.
  • Must present a well-groomed appearance
  • Ability to communicate with Team members and guests
  • Ability to be a TEAM player
  • Ability to successfully fulfill the pre-employment process
  • Ability to work flexible shifts and days of the week including holidays
  • Ability to obtain and maintain all necessary licensing