Food and Beverage
Employment Status



Job Description:

Job Functions:

  • Responsible for supervising the activities of all F&B Team Members during a shift, ensuring all functional job duties are performed according to established company policies.
  • Ensures all guests are served in a prompt, professional, and courteous manner. Builds relationships with guests and leads his/her team members to deliver superior service to our guests.
  • Ensures proper staffing for forecasted volume and budgetary guidelines.
  • Possesses excellent conflict resolution skills. Communicates any problems or concerns to Manager or other departments as needed.
  • Cultivates and enforces company and department policies and procedures. Notifies and trains team members on any changes in policy and procedure.
  • Maintains thorough communication between shifts.
  • Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication.
  • Properly and thoroughly completes all administrative responsibilities required in his/her role.
  • Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately.
  • Assists trainers in properly training new team members.
  • Assists team members in their duties as needed.
  • Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members.
  • Maintain high sanitation standards and ensures all Board of Health regulations are adhered to.
  • Maintains sufficient materials and products in the work location.
  • Understands that this is a 24-hour responsibility and is accessible at all times.
  • Sets high standards by complying with all departmental rules, policies, and procedures.
  • Ensures that all Team Members are treated in a fair and consistent manner.
  • Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
  • Attends all Management training sessions and seminars as prescribed.
  • Performs any other duties as specified or assigned by the Director or any member of the Executive Management.
  • Performs all other duties as assigned.

Job Requirements:

Job Requirements:

  • Possesses complete knowledge of all procedures related to the job.
  • Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members.
  • Three to five years’ experience in the hospitality field, preferably in beverage operations and/or gaming, with at least 1 year supervisory experience or equivalent training.
  • Must have successfully completed and maintain certification in “Serv-Safe”(Food Sanitation Management) and Responsible Alcohol Training within 120 days of employment.
  • Adequate knowledge of beer, wine, and spirit offerings and industry trends is required.
  • Must be able to use a computer and fluent in Microsoft Office applications.
  • Must be able to understand and communicate Material Safety Data Sheets to all team members.
  • Must be able to lift at least twenty pounds at one time.
  • Must be able to stand and walk for long periods of time, as well as bend, stoop, and twist.
  • Must possess a cooperative, helpful, and friendly nature.
  • Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
  • Ability to work flexible shifts, hours, and days of the week, including holidays and weekends.