Minimum Qualifications:
Education and Experience:
High School Diploma or GED Required. Bachelor’s Degree in Computer Science, Information Systems, or Education preferred; 5 years applicable computer work experience. 2 of the 5 years in programming experience in computer based training software (UPK preferred). Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:
• Experience with learning principles, methodologies, curriculum development, and course design techniques.
• Experience with building and maintaining course and participant databases.
• Excellent written and oral communication skills, including instructional and presentation skills.
• Excellent interpersonal skills, with a focus on motivational skills and positive attitude.
• Ability to conduct research into course development and delivery concepts, as well as technical applications issues.
• Ability to interpret and analyze informational needs, and provide technical advice and guidance.
• Ability to present ideas in business-friendly and user-friendly language.
• Very strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Ability to demonstrate outstanding guest service at all times.
Physical Demands:
While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.
Work Conditions: Occasional travel between training locations required; sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals.