Careers - Desert Diamond Casinos

Location
DDC - Glendale, AZ
Shift
Any
Starting Pay
D.O.E.
Category
Executive/Management
Employment Status
Full-Time

Director of Tribal Member Development & Advocacy 12223

DDC - Glendale, AZ

Job Description:

Position Summary:
Under the direct supervision of the Chief Executive Officer, the Director of Tribal Member Development and Advocacy plays a critical role in implementing branding and managing the Tohono O’odham Gaming Enterprise (TOGE) Tribal Member Development program and serves as the advocate for TOGE tribal team members. The Director of Tribal Member Development and Advocacy collaborates with executive and departmental leadership, tribal team members, and others throughout the organization to provide tribal team members who desire opportunities at TOGE with a clear pathway, support and ample opportunity to obtain them. The Director of Tribal Member Development and Advocacy will serve as a resource and advocate for all tribal team members with a focus on assuring their continued success at TOGE.

 

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

Essential Duties & Responsibilities:
•    Implements, manages and improves the TOGE Tribal Member Development Program
•    Appropriately brands the Tribal Member Development Program
•    Coordinates the design and implementation of individualized tribal team member development plans to be approved by the property General Manager and COO, which plans shall include a clear pathway for tribal team members to achieve their goals
•    Provides guidance and assistance to Program participants on attaining the requisite experience and skills identified in the plans, including the establishment of appropriate internships
•    Provides guidance to Program participants on access institutions necessary to meet the educational requirements of the plans
•    Provides recommendations and guidance on access to non-traditional learning resources
•    Provides guidance and assistance to Program participants on resources to finance the educational requirements of the plans 
•    Responsible to monitor and follow-up on the progress of Tohono O’odham team member’s individual development plans
•    Maintains and updates the status of each tribal team member’s progression through their plan
•    Proactively communicates and meets individually with each tribal team member
•    Promotes the Tribal Member Development plan to all tribal team members and non-tribal team members
•    Responsible for all gathering, tracking, and reporting of Tribal Development Program efforts and overall program progress
•    Tracks the success of the Tribal Member Development plan through objective and subjective measures
•    Provides Plan status updates to all stakeholders
•    Advocates for and assures qualified Program participants are provided opportunities to work in the positions to which they aspire
•    Advocates for all tribal team members to assure their continued success
•    Responsible for the day-to-day management and follow-up with support staff 
•    Manage and supervise Program staff and ensure the timely completion of all tasks, assignments, and projects
•    Continually develops relationships with any programs, services, and key resources on and off the Nation that would support outreach and recruitment for TOGE
•    Drives ongoing outreach efforts that raise awareness of Tribal Development Program initiatives and services and increases Tohono O’odham tribal member participation
•    Creates and maintains the Tribal Development Program’s annual budget 
•    Coordinates or performs all necessary administrative functions required to deliver and document Tribal Development Program initiatives and services
•    Directs and manages the efforts of support staff, modeling workplace performance and behavior expectations and standards
•    Contributes to a positive and professional work environment by demonstrating internal and external guest service standards
•    Performs special projects and other duties as assigned

Job Requirements:

Minimum Qualifications:
Education and Experience
Bachelor’s degree plus six (6) years of experience in the Organizational Development, Learning & Development, or related human resources personnel development field; at least three (3) of the six (6) years must have been in a manager capacity or above. Must have a proven track record of dealing successfully within a multi-cultural organization. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation and maintain a gaming license and to include the following:


Knowledge, Abilities, Skills, and Certifications
•    Knowledge of Tohono O’odham Tribal programs and resources
•    Strong cross-cultural interpersonal skills including public speaking and the understanding and willingness to represent the TOGE in a positive way to diverse populations
•    Ability to market Tribal Member Development Program initiatives and services to eligible Tohono O’odham participants
•    Knowledge of training design, development, and implementation methodologies
•    Ability to quickly develop positive, communicative, and collaborative relationships with team members and leadership 
•    Ability to understand strategic vision and the ability to collaborate effectively across teams to execute that vision
•    Demonstrated skill in leading cross-functional teams including mentoring and team building capabilities
•    Ability to foster and maintain a positive relationship with other professional agencies and organizations of higher learning
•    Ability to keep abreast of emerging trends, best practices, and innovations in employee development and adult learning theory
•    Ability to effectively lead and manage a team of individuals from diverse backgrounds across multiple locations
•    Ability to facilitate and engage a range of small to large groups
•    Ability to create, compose and edit written materials
•    Knowledge of business English, proper spelling, grammar and punctuation
•    Ability to handle multiple tasks and meet deadlines
•    Ability to carry out instructions furnished in verbal or written format
•    Ability to work independently with minimal supervision, as well as collaboratively in a team environment
•    Skill in Windows Office applications such as Word, Excel, PowerPoint, Publisher and Outlook


Physical Demands
While performing the duties of this job, the employee is regularly required to sit; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.


Work Environment
Work is generally performed in an office and casino setting with exposure to a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may also be required.