Employment Status
Avg. Hours
(per week)

Centralized Billing Supervisor


You belong at Dayton Freight! Join our Centralized Billing team and be a part of The Dayton Difference.

Dayton Freight is a recognized leader in regional LTL transportation services and we are truly different from other carriers. It’s apparent in how we treat our customers, and each other. Our culture is one of teamwork, respect and professional honesty. Dayton Freight appreciates its employees: you are not just a number, you are family. We attribute our growth to the dedication of our employees, and the loyalty of our customers and business partners.

The Centralized Billing Supervisor will supervise and coordinate projects that are critical in bettering the billing process within the Company.

Additional job duties include:

  • Plan, coordinate and implement methods and procedures for the most efficient and economical billing of freight bills in an error-free manner, as well as within the established CB Department budget
  • Prepare and compile daily, weekly, monthly biller performance records and measure conformance to stated CB Department objectives
  • Continuously evaluate the Company’s training program to ensure both new and existing billers are receiving the proper training needed to succeed
  • Analyze biller error reports for root cause of errors and work with CB Trainer to solve the problem
  • Confer with Service Center personnel to ensure coordination of the billing function
  • Evaluate of biller work performance and recommend or initiate personnel records documentation
  • Responsible for recruitment of prospective subordinate employees, including screening, qualifying and interviewing, in conjunction with the CB Manager
  • Maintain superior internal and external customer relations, consistent with company policies
  • Receive constructive criticism and praise in a business-like fashion and maintain a professional, positive attitude
  • Provide effective, consistent communications at the highest level possible, as well as facilitate our Open-Door Policy
  • Persistent in our corporate commitment to quality and excellence
  • Continuously improve processes

Centralized Billing Supervisor Qualifications Include:

  • Bachelor’s Degree
  • Billing related experience at a progressively responsible level; transportation industry experience preferred.
  • Supervisory experience.
  • Thorough knowledge and understanding of billing transactions and processes and the ability to determine and implement processes and standards in place to meet performance targets.
  • Must be able to work 2nd Shift M-F.
  • Proven ability to motivate a team to meet or exceed performance objectives.
  • Strong oral/written communication.
  • Strong leadership and problem solving skills.
  • Excellent interpersonal skills and ability to create a positive work environment.


  • Stable and growing organization
  • Competitive weekly pay
  • Professional, positive and people-centered work environment
  • Fast-paced work environment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

**This is a second shift supervisor position within our Centralized Billing Department.