Location
Tribal Business Office
Employment Status
Full Time
Shift
Days
Specific Work Schedule
Department
 
Beginning Pay Rate
Pay Rate: $25.78 - 30.33 Per Hour

Communications Specialist

 

JOB DESCRIPTION:

Pay Rate: $25.78 - 30.33 Per Hour - DOE + Benefits

The Communications Specialist plays a key role in ensuring change initiatives meet objectives on time and on budget by increasing Team Member adoption and usage. Focuses on the stakeholder engagement and alignment of change, including business processes, systems technology, and job roles. 

JOB REQUIREMENTS:

Primary Duties, Responsibilities and Tasks:

  • Responsible for assisting with communicating change management strategies and plans that maximize Team Member adoption and usage and minimize resistance.
  • Content creator for Team Member Portal and other Chumash Enterprise wide communication channels.
  • Assists in the coordination of communication efforts to engage managers/senior leaders, including the management of key stakeholders, and mobilization and commitment to implement change initiatives.
  • Drives faster adoption, higher ultimate utilization, and greater proficiency of the changes that impact Team Members in the organization to increase benefit realization, value creation, return on investment, and the achievement of results and outcomes.
  • Produces professional quality procedures and desktop reference guidance material that establish standard operating procedure with an emphasis on continuous improvement across all operational teams.
  • Supports change management practices related to the operations policy and procedure program.
  • Creates internal communications on procedure or operational updates.
  • Responsible for and coordinates the annual review of Operations Policy and Procedures, as directed.
  • Interacts and proactively communicates with varying levels of departmental and operations leadership to ascertain needed vehicles of communications.
  • Serves as a subject matter expert on communicating operational procedure and processes.
  • Leverages existing Organizational Change Management methodologies and best practices to develop education and training plans and to facilitate workshops with department leadership.
  • Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
  • Performs other duties as assigned.

Required Qualifications:

  • HS diploma or GED certificate.
  • Bachelor's degree in Communications, Business, Organization Development, or related field preferred.
  • Two years of communications experience.
  • Solid proficiency with Office 365.
  • Native American hiring preference applies.

Skills Abilities and Competencies:

  • Conceptual Thinking - Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
  • Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
  • Quality Orientation - Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
  • Attention to Detail - Taking responsibility for a thorough and detailed method of working.
  • Planning and Organizing - Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • Accountability - Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
  • Integrity - Upholding generally accepted social and ethical standards in job-related activities and behaviors.
  • Written Communication - Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
  • Oral Communication - Shaping and expressing ideas and information in an effective manner.

Physical Requirements of the Position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading, and reviewing reports and policies, operating data processing equipment and other essential job functions.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is regularly required to sit and use hands to manipulate, handle, or feel.
  • The employee is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
  • The employee must occasionally lift and/or move up to 30 pounds.

Working Conditions:

  • Sitting and/or standing for extended periods of time.
  • While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles.
  • The employee is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.
  • The employee is occasionally subject to outside environmental conditions and to wet and/or humid conditions.
  • The noise level in the work environment is usually moderate.

Other Information:

  • This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.
  • You will be evaluated in part based upon your performance of the tasks listed in this job description.
  • Management has the right to revise this job description at any time.
  • The job description is not a contract for employment.

About Us:

Chumash Enterprises is one of the premier employers in Santa Barbara County. We excel in providing a “Welcome to Freedom” atmosphere to our Chumash Casino Resort guests, while also offering a high level of care and customer service at our various Chumash-owned properties. For our Team Members, we are a unique employer with a “Free to Be Me” mentality. That means our Team Members have the ability to bring their most unique and individual selves to the workplace. It means they have the freedom to find their own path to success. With more than 1,800 Team Members, we offer a stable, rewarding, and energetic work environment with competitive pay, benefits, exciting growth opportunities, tuition reimbursement and more!

As our organization grows, new and exciting opportunities continue to develop at all of our properties, including Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Tribal Operations, Hotel Corque and The Hadsten.
 

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Consistent with federal law, Native American hiring preference applies.