Location
Chumash Casino Resort
Employment Status
Full Time
Shift
Varies
Specific Work Schedule
Department
Hotel Operations

Concierge

 

JOB DESCRIPTION:

The Concierge is responsible for greeting all guests upon arrival, coordinating, facilitating and assisting guests in making the most of their visit by planning excursions, arranging tours, procuring reservations, and notifying guests of special events.

JOB REQUIREMENTS:

Education:

  • High School Diploma or GED Certificate.

Experience:

  • Two years of prior experience in hospitality or guest service related field.

Additional Job Requirements:

  • Basic proficiency in computers, including Microsoft Office and database applications, e-mail and Internet.
  • Position will be required to work a varied schedule that may include evenings, holidays and weekends.
  • Outgoing, motivated and energetic personality required.
  • Proven guest relations, problem solving, and research skills.
  • Strong communication and organizational skills.
  • Must be able to accomplish assigned tasks with interruptions and within deadlines in a fast-paced environment.
  • Must be able to evaluate alternatives and make responsible decisions quickly.
  • Interpersonal skills with demonstrated patience and tact.
  • Detail and follow-up skills.
  • Team Member must be able to read and write legibly in English language.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.

About Us:

Chumash Enterprise is one of the premier employers in Santa Barbara County. We are recognized as a Four-Diamond Resort, but it is our Five-Diamond Guest Service that keeps our guests coming back! With more than 1,800 Team Members, we offer a stable and rewarding work environment with a competitive benefits package, exciting growth opportunities, tuition reimbursement and more. 

As our organization grows, new and exciting opportunities continue to develop at all of our properties including; Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Santa Ynez Chumash Tribal Administration, Hotel Corque and Root 246, Kita Wines, Hadsten House Hotel.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Consistent with federal law, Native American hiring preference applies.