Location
4194
Employment Status
Full Time
Shift
Varies
Specific Work Schedule
Department
Hadsten House Hotel

Hadsten House Guest Service Agent

 

JOB DESCRIPTION:

In a competitive market where guest satisfaction can mean everything, the need for exceptional people is where it begins.


We are looking for a dynamic Guest Service Agent to carry on our 4 Diamond Guest Service Standards.  If you are looking for a new opportunity, come join our Team at Hadsten House Hotel in beautiful Solvang! 

The Guest Service Agent conducts the business of the hotel's front office, including guest service, record keeping, telephone operations, guest transportation, reservations and other related activities.

JOB REQUIREMENTS:

Education:

  • High School Diploma or GED Certificate.

Experience:

  • Experience with guest service, preferably in a hotel environment.

Additional Requirements:

  • Excellent verbal and written communication skills.
  • Attention to detail and strong organizational skills.
  • Basic proficiency in computers.
  • Previous cash handling experience.
  • Able to follow through and complete tasks efficiently.
  • Must work well with guests and Team Members, having a positive attitude and good work ethics.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Native American hiring preference applies.