Chumash Casino Resort
Employment Status
Full Time
Specific Work Schedule
Technology Services

Business Analyst



In a competitive market where quality of food, great entertainment, and guest satisfaction can mean everything, the need for exceptional people is where it begins.

We are looking for a dynamic Business Analyst  to carry on our 4 Diamond Guest Service Standards.  If you are looking for a new opportunity, come join our Team!  The Chumash Casino Resort is a premier employer in Santa Barbara County located in the beautiful wine country of Santa Ynez, California.  

Primary Duties, Responsibilities and Tasks:



  • Analyzes business partners’ operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions and to help determine the most effective software solutions.
  • Assists in the business process redesign and documentation as needed for new technology. 
  • Conducts stakeholder analysis, interviews business representatives and elicits and decomposes business processes, and documents as-is and to-be processes.
  • Develops and documents options analysis.
  • Interviews users, elicits high level business requirements and translate them into functional specifications for the IT organization and manages changes to such specifications.
  • Develops test plans, coordinates and leads testing, and occasionally performs software testing.
  • Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
  • Uses understanding of technological trends to bring solutions to business units supported to enhance the enterprise’s competitive edge.
  • May make recommendations for buy versus build decisions.
  • Works with project managers and other project team members to successfully complete Enterprise and IT projects.
  • Performs related duties as required or directed.



 Desired Qualifications:

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
  • 3 years directly related experience as a Business Analyst in the Gaming Industry
  • 5 years of experience as a Business Analyst
  • Certification in Business Analysis (CCBA / CBAP)

Additional Requirements:

  • Solid understanding of technological trends
  • Will possess expertise in the business unit(s) supported, as well as an understanding of the IT organization’s systems and capabilities.
  • Able to effectively communicate with all levels of personnel including conveying highly technical information to non-technical staff.
  • Able to handle multiple projects concurrently and effectively balance priorities.
  • Excellent interpersonal skills with demonstrated patience and tact.
  • Exceptional detail and follow-up skills.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Native American hiring preference applies.