Job Title: Cocktail Server - CAN
Las Vegas
Food & Beverage
Extra Board
Job Description:
I. Position purpose / scope: This position is responsible for performing tasks related to Food and Beverage service in a courteous and efficient manner while maintaining a clean work area in accordance with established standards and procedures. Duties will include: o Taking drink and food orders from guests o Obtaining drinks and food orders from appropriate station o Serving and selling food and beverages to guests in the restaurants, lounge areas, on the gaming floor or for special events o Cash handling II. Functions and responsibilities: Essential: o Greets guests in a polite and friendly manner o Suggestively sells food and beverage (alcoholic and non-alcoholic) items to guests o Call drinks and serve guests in a technically correct, fast and efficient manner o Receives order from guests and correctly enters it into Micros system o Properly garnish and ice (where applicable) drinks o Accurately check guest?s identification o Serve alcoholic beverages in accordance with all state and local laws o Take orders from guests and obtain food and beverages while maintaining a clean station at all times o Monitor alcohol consumption and determine intoxication levels o Adhere to all check settlement and food & beverage control procedures o Answers guests questions about menu, restaurant and casino promotions o Delivers food and alcoholic beverages to guests o Opens and serves wine o Prepares condiments, soups, garnishes and starches for guest orders o Checks guest satisfaction with dining choices o Presents guest with properly prepared itemized check o Receives payment from guest and delivers it to Cashier o Thanks guest for dining and extends invitation to return o Maintains table organization and cleanliness o Maintains sanitary condition of the restaurant o Clears and resets tables upon guest departure (Server or busser) o Polishes service ware o Folds napkins and silverware roll ups o Maintains cleanliness of service stations o Completes side work (stocking, cleaning) as posted o Creates a comfortable and hospitable atmosphere for guests o Communicates with Bus Persons, Cooks, Chefs and Managers about guest needs o Other job related duties as assigned Non-essential: o Assists Hosts with arranging dining room furniture o Assists Hosts with greeting and seating guests o Answers telephones o Assists Bus Persons with cleaning and setting tables
Job Requirements:
III. Knowledge and skill requirements: Essential: o 2 years minimum current experience o Possesses valid Techniques of Alcohol Management Card o Possesses valid Clark County Health Department Health Permit o Must possess general knowledge of drinks, preparation and recipes. o Understand and comply with all company and departmental rules, regulations, policies and procedures. o Skill in establishing and maintaining effective working relationships with staff. o Fluent in English o Ability to handle cash and accurately make change. o Knows basic operational food service sanitation regulations o Carries trays for service of Food & Beverage o Uses Micros computer point of sale system or equivalent o Knows restaurant menu, food descriptions, alcoholic and non-alcoholic beverage choices o Able to follow verbal and written instructions o Able to suggestive sell food & beverage choices o Must be 21 years of age o High School Diploma or equivalent preferred o Knows restaurant specials, casino promotions and special events o Must have 6 months experience as a full service ala carte restaurant server Non-essential: o Bilingual proficiency in verbal and written communications is a plus. o Culinary experience
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