Job Title: Host/Cashier - (C) Coffee Shop
N Las Vegas
Food & Beverage
Extra Board
Job Description:
This position will be responsible for the following duties: • Greet guests • Inquire about seating preference • Take guest to desired seating area, present menus • Take reservations and waiting list requests • Tender transactions (including cash, credit card, comp, coupon, room charge and gift certificate) • Wishes guests farewell • Maintain cleanliness of restaurant including dusting and sweeping • Communicates with food servers, managers, cooks and chefs about guest requests Essential: o Smiles and provides warm greeting to guests o Inquires about guests seating preferences o Walks guests to desired seating areas o Pulls out chairs o Passes menus to guests (in ala carte restaurants) o Informs guests about specials, sales and featured items o Informs guests of who their server will be o Tenders all transactions including cash, credit card, comp, coupon, room charge and gift certificate o Maintains cleanliness of restaurant including dusting and sweeping o Assists with monthly inventory counts o Answers any questions guests may have o Utilizes warm, friendly and diplomatic telephone skills to take reservations, guest inquiries, room service and to go orders o Knows what stations are open and what Servers are in each station o Properly and fairly rotates seating to avoid over loading Food Servers o Tenders all guest transactions o Handles large sums of money, credit cards, comps, coupons and other guest transactions o Properly prepares daily drops for cage o Inquires about guest satisfaction upon guest departing o Wishes guest fond farewell as they depart the restaurant o Performs posted side work and other duties as directed by management o Maintains a safe and clean environment for guests and co-workers o Picks up debris and cleans any spills or grease on the floor o Offers guests comment cards at the conclusion of the dining experience o Communicates with Food Servers, Managers, Cooks and Chefs about guest requests o Informs kitchen of arrival of large parties o Cleans menus, table tents, condiment caddies, high chairs and anything else assigned o Sweeps floors o Explains layout of Buffet (where applicable) and makes specific food recommendations o Organizing waiting queue and greets guests prior to them arriving at Cashier o In Buffets, confirms the number of properly paid guests with the table request o Get high chairs for guests
Job Requirements:
o Fluent in verbal and written English o Possesses valid Clark County Health Department Health Permit o Repeatedly performs basic math skills (addition & subtraction) for calculating change without calculator assistance o Must have 3 months computer experience, preferably Micros or equivalent point of sale system o Knows basic operational food service sanitation regulations o Possesses valid Sheriff’s non-gaming card o Able to follow verbal and written instructions o Able to suggestive sell beverage choices o Must be 18 years of age for ala carte restaurants o High School Diploma or equivalent preferred o Knows restaurant specials, casino promotions and special events o Must have either 3 months experience working in a physically demanding, fast paced environment or extra-curricular environment o Must be 21 years old to work in the Rampart Buffet and possess an alcohol card o Repeatedly lifts 75 pounds o Stands unassisted for long periods of time – 100% o Walk unassisted at a fast pace for long periods of time – 100% o Bends, stoops and kneels – 100% o Maintains a clean, sanitary and well groomed personal appearance o Sweeps floors o Pushes, pulls and carries table and chairs – 100%
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