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Job Code
Employment Status
Full Time
Travel Involved

Casino Cashier

Job Description

Deals directly with casino customers to exchange chips, gaming vouchers,  issue tournament receipts, tournament prizes. Creates a memorable guest and employee experience by effectively aligning the people, product, and processes to deliver on the promises made to our internal and external guests. 

  • Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property 

  • Maintains the utmost integrity, promoting the highest caliber of customer service  

  • Develops enduring relationships with guests, promotes positive public relations and presents one’s self as a credit to the Borgata organization 

  • Preforms  POS and credit card transactions 

  • Issue counter checks, front money / safekeeping withdrawals 

  • Redemption of slot and table counter checks 

  • Maintains security over cash drawer inventory to include currency, coin, chips, coupons, slot tokens, along with all forms and documents normally associated with cage and coin operations 

  • The talent selected for this position must be able to routinely handle customer complaints and identify situations that require supervisor intervention 

  • Must follow all company/property/department policies and procedures and comply with existing DGE rules and regulations 

  • Adheres to Title 31 CTR & SAR Reporting requirements 

  • Adheres to Title 26 (W2G & 1042S) Reporting requirements 

  • Ability to operate calculators, currency counters, jet sorts, coin wrappers and strap counters 

  • Ability to work under sometimes stressful situations with customers and large sums of money 

  • Ability to work holidays, weekends, all shifts and unusual hours 

Job Requirements

  • High School diploma or equivalent preferred 

  • Must have a valid NJ gaming license or the qualifications to obtain a license 

  • Experience preferred, but not required