Job Code
Employment Status
Full Time
Travel Involved

Box Office Representative

Job Description

Responsible for the issuance of reserved tickets to guest.Work in partnership with customer care, entertainment and casino marketing to ensure superior guest service.

  • Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the department and the property of Borgata.
  • Sells tickets for upcoming entertainment events.
  • Offers suggestions, and provides descriptive information pertaining to entertainment events.
  • Discusses time preferences, seating arrangements and rates with customers in order to make proper sale of entertainment tickets.

Job Requirements

  • Must have ability to sit and work from a computer for extended periods.
  • Must have manual dexterity to allow for inputting of data into computer software and be capable of viewing computer monitors for extended periods of time.
  • Exposure to casino related environment factors, including but not limited to second hand smoke, excessive noise and stress related to servicing customers in a fast paced environment.
  • Must be able to work holidays, weekends and flexible shift hours.