Job Code
Employment Status
Full Time
Travel Involved

EVS (Public Areas) Heavy Porter

Job Description

The  EVS Heavy Porter walk and move through all areas of the casino; The Heavy Porter performs heavy duty and/routine and project cleaning, using various types of equipment, materials and techniques.

  • Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the department and the property of Borgata.
  • Present oneself in a neat and clean appearance according to the operational standards set forth by Hospitality. 
  • Able to work with both guests and fellow employees in a professional and courteous manner, promoting positive customer relations for all by providing prompt, courteous and efficient service. 
  • Always conducts oneself in a manner that is a credit to the Borgata and encourages others to follow. 
  • Maintains confidentiality of all Borgata proprietary information. 
  • Clean and service all public and administrative areas, including restaurants, and any other assigned areas according to the Borgata established standards of cleanliness and specified procedures. 
  • Knowledgeable of the safe and effective operation of heavy duty equipment, carpet shampooing, moving of furniture, garage and ground areas, and other tasks necessary. 
  • Deliver supplies where needed, e.g. in guest bathrooms, bathroom tissue, tissues, soap, etc. and other supply closets located throughout the property. 
  • Responsible for the safe and efficient restoration and maintenance of all marble flooring. 
  • Responsible for the safe operation and storage of heavy equipment required to maintain marble floors.
  • Promptly reports any maintenance problems with the equipment, property or guest needs to Supervisor. 
  • Perform other duties as assigned. 


Essential Job Functions:

  • Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas. 
  • Must be able to work holidays, weekends, and flexible shifts/hours. 
  • Must be able to lift up to 75 pounds. 
  • Physically capable of using the required equipment and/or tools specific to position. 
  • Exposure to casino related environmental factors, including but not limited to second hand smoke, excessive noise and stress related to servicing customers in a fast pace environment.

Job Requirements

  • Must demonstrate good customer service skills. 
  • Previous experience is helpful. 
  • Must be knowledgeable in the operation of heavy equipment.