Responsible for guest safety in pool areas
Maintain a thorough knowledge of spa and resort programs, facilities, activities and products
Responsible for the cleanliness, safety and equipment maintenance of the pool and garden areas according to Risk Management and OSHA guidelines
Evaluate and adjust pool chemicals every two hours as required by state regulations; and as necessary in case of specific incidents
Monitor maintenance concerns of equipment, pool and garden areas
Promote positive customer relations for all customers by providing prompt, courteous and efficient service
Perform other related duties as assigned by the Spa Operations Shift Manager
Attends regular staff meeting meetings as directed by the Spa Operations Shift Manager
Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property
Comply with all departmental and Company policies
Maintain confidentiality of all Borgata proprietary information, including personal customer information
Exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise and stress related to servicing customers in a fast paced environment
Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas
Must be able to work holidays, weekends, and flexible shifts/hours
Must be able to lift up to 50 pounds
Physically capable of using the required equipment and/or tools specific to position