Job Code
Employment Status
Full Time
Food & Beverage
Travel Involved

Order Taker In-Room Dining

Job Description

<p>Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property</p> <p>Acts as a role model to all team members and always presents oneself as a credit to Borgata and encourages others to do the same</p> <p>Practice teamwork and support fellow team members to create an energized, positive work atmosphere</p> <p>Complies with all departmental and Company policies</p> <p>Maintain a high level of personal integrity and moral conduct free of any questionable association</p> <p>Practice excellent grooming and uniform standards</p> <p>Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount.</p> <p>Willing to take continuing training and education classes offered at Borgata or outside institutions</p> <p>Follows&nbsp; all OSHA and safety guidelines set forth by the Borgata</p> <p>Knows and adheres to health and sanitation guidelines at all times</p> <p>Demonstrates a courteous, friendly, polite, congenial and efficient attitude</p> <p>Maintains a clean, safe, hazard-free work environment within area of responsibility</p> <p>Wears and utilizes all safety equipment necessary to perform job function</p> <p>Promotes positive public/employee relations at all times</p> <p>Performs all other related and compatible duties as assigned</p> <p>Dispatching in room dining orders and amenity orders to servers</p> <p>Up sell and promote items</p> <p>Answer guest questions regarding Food &amp; Beverage Menu</p> <p>Responsible for inputting order into point of sales system in a timely manner</p> <p>Responsible for closing all open checks to the appropriate account</p> <p>Excellent phone and customer service skills. Good memory, detail oriented with keen awareness of surroundings</p> <p>Good organizational and computer skills</p> <p>Performs all other related and compatible duties as assigned.</p> <p>Maintain established company and departmental uniform, appearance, and hygiene standards at all times</p> <p>Responsible for expediting distribution of in room dining orders and amenities to all waiters in a timely and fair manner</p>

Job Requirements

<p>Must have a Casino Service Employee license or ability to obtain one</p> <p>Minimum of 6 months experience as an Order Taker in high volume and/or Room Service environments</p> <p>High School Diploma or equivalent</p>