Job Code
Employment Status
Full Time

Casino Cashier Tech

Job Description

Maintains finance equipment for cashiering department such as jet sorter, calculators,  self-service ticket redemption and jackpot machines, currency counters, strap counters, time stamp machines

Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property

Creates a memorable guest and employee experience by effectively aligning our brand, our product and people/processes to deliver on the promises made to our internal and external customers

Performs repairs as needed on cage equipment focusing on customer service

Performs preventative maintenance, modifications, and relocation of kiosk machines (NRT -  ticket and Jackpot machines)  and peripheral devices

Adhere to all Federal and State regulatory compliance guidelines relating to gaming and licensee requirements

Coordinates with the cashiering operations staff to ensure maximum operating efficiency. Promotes the company’s goals and values

Responsible for ensuring all cashiering kiosk machines are operating within DGE  approved internal controls, company policies and procedures

Assist in drop, replacement and maintenance of the Kiosk on a daily basis

Assist Technician I on maintenance of the Kiosk machines on a daily basis

Ability to work in a smoke filled environment and possibly stand an entire shift   

Ability to work under sometimes stressful situations

Ability to work holidays, weekends, all shift and unusual hours

Ensures all Kiosk machines on the casino floor are operating according to company standards

Rebuilds parts/equipment during down times

Circulates through assigned area performing repairs as necessary

Ensures that all storage areas are cleaned and organized

Prioritizes work load to meet business demands

Responsible for the initial set-up and testing of all new equipment

Completes all regulatory/operational documents thoroughly and legibly

Delivers superior customer service when repairing any equipment.

Assists cashiers and bankers with moving tokens, cash, and gaming vouchers

Job Requirements

Previous experience preferred and must be mechanically inclined

Good communication skills are essential to the success of this position

Ability to qualify for appropriate casino employee license