Job Code
Employment Status
Food & Beverage

Banquet Food Server Extra

Job Description

Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property

Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence are paramount

Acts as a role model to all team members and always presents oneself as a credit to Borgata and encourages others to do the same

Practice teamwork and support fellow team members to create an energized, positive work atmosphere

Complies with all departmental and Company policies

Maintain a high level of personal integrity and moral conduct free of any questionable association

Practice excellent grooming and uniform standards

Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount.

Willing to take continuing training and education classes offered at Borgata or outside institutions

Follows  all OSHA and safety guidelines set forth by the Borgata

Knows and adheres to health and sanitation guidelines at all times

Demonstrates a courteous, friendly, polite, congenial and efficient attitude

Maintains a clean, safe, hazard-free work environment within area of responsibility

Wears and utilizes all safety equipment necessary to perform job function

Performs all other related and compatible duties as assigned

Must adhere to Borgata Policies and Procedures at all times

Serves all guests according to established standards of quality

Completes all setup and closing duties in a timely fashion according to Banquet Event Order

Adheres to food and beverage policies and procedures and state liquor laws

Relays all guest compliment/complaints to appropriate supervisor

Observes diners to respond to additional requests and to determine when meal is completed

Sets up and break down of scheduled events with proper handling and storage of china, glass, flatware, linen and any other related product and/or equipment

Flexible with relation to shift assignments as they may be irregular, and will cover days, nights, weekends and holidays

Able to handle all types of guest related situations

Job Requirements

Must be 21 years of age

Prior experience in banquet serving or group food handling preferred

Personable customer service attitude with organizational ability to handle multiple priorities simultaneously

Ability to work in a fast paced environment and effectively communicate with and assist guests.