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Job Title:   Associate Surveillance Shift Manager
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Borgata
313750
Full Time
Surveillance

JOB DESCRIPTION:

JOB DESCRIPTION AND RESPONSIBLITIES:

Maintain a key license ( in conformity with N.J.A.C. 19:41-1.1).

Assist in training of Surveillance personnel.

Assume Shift Manager responsibilities in absence of Shift Manager

Conducting clandestine surveillance of table games, slot machines, c.ashiering areas, simulcasting, keno and count rooms.

Reporting of any illegal or unusual activity to the Surveillance Shift Supervisor and/or Director.

Videotaping of count room activities, drops and escorts (in conformity with Borgata Internal Controls and CCC Requirements).

Maintain a working knowledge of Borgata Internal Controls and the Casino Control Act.

Ability to understand and operate Surveillance room equipment.

Completion of projects, reviews and observations as assigned by the Director of Surveillance.

Ability to develop employees by clearly articulating company/department goals and objectives, providing positive and corrective coaching as needed.

Works to improve operations through ongoing evaluation of work processes and available resources.

Develops training programs with an emphasis on customer service and supervisory leadership.

Oversees department staffing levels, making appropriate adjustments and recommendations to scheduling personnel on all shifts.

Monitors existing internal controls for efficiency and effectiveness.

Must be able to work holidays, weekends, all shifts and unusual hours.

Must be able to work in confined area for long periods of time.


JOB REQUIREMENTS:

QUALIFICATIONS:

High School diploma or equivalent required.

Three years casino surveillance experience preferred.

Good written and verbal communication skills required.

Knowledge of table games, slot and cage operations required.

Ability to effectively communicate in English.

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