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Job Title:   Bell Person- seasonal
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Borgata
312677
Seasonal
Hospitality

JOB DESCRIPTION:

Works diligently to support the One Borgata Way culture and team philosophy throughout the department

Comply with all departmental and Company Policies including Borgata s business ethics guidelines

Responsible for maintaining accurate property information through daily use of talent portal, email and other forms of communication.

Assists customers with their luggage and provides information with respect to available services and facilities within the hotel and casino

Receives baggage, tags it and gives ticket to customer.

Responsible for the coordination of luggage flow within and outside of the property.

Provides prompt, courteous and efficient service to all customers, promoting positive customer relations.

Orients customers to room facilities by explaining the different features available in the room, including the operation of the air-conditioning unit, television and other special features provided.

Offers to retrieve ice and order other amenities such as extra pillows or cribs.

Delivers keys and other amenities to room upon request.

Upholds The Borgata s commitment to customer service.

Performs other duties as assigned.
 

ESSENTIAL JOB FUNCTIONS:

Exposure to casino related environmental factors including but not limited to second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.

Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas.

Must be able to lift 75 lbs.


JOB REQUIREMENTS:

High School Diploma or equivalent qualification preferred.

One year in Customer Service experience required.

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