Requisition #
Date Posted:
11 / 26 / 2019
Store Number:

Tortilleria Merchandiser Trainer



Division Tortilleria merchandiser-trainers are tortilleria experts, responsible for working with store directors and tortilleria department managers, helping them grow their business. In addition to managing their own tortilleria department, several days a week, the division tortilleria merchandiser-trainer provides guidance to other tortilleria managers, presenting and facilitating the implementation of new merchandising programs, processes and methods.

Duties and Responsibilities; include but are not limited to the following:

  • Provide training, guidance and coaching to department members, , demonstrating proper techniques for production, care, and merchandising of all items for sale.
  • Drive Food City’s’ merchandising programs and customer service philosophies at store level.
  • Facilitate and supervise the production/merchandising activities in the tortilleria department.
  • Ensure proper execution of corporate programs at store level, assuring conformity with established sales, food safety, customer service, merchandising, and pricing program goals and objectives.
  • Provide merchandising support assistance to store directors and department managers.
  • Advise store directors and deli managers of new or improved merchandising procedures and new performance standards.
  • Review with managers projected sales, gross profit margin, expense control and operating profit objectives; helping to ensure budgeted goals are met. 
  • Previously or currently a successful manager of a deli department. 


Performs other duties as needed or assigned by management. Must be at least 18-years old. 


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.


Ability to:

  • Engage proactively with team members and customers; adept at building lasting relationships.
  • Communicate effectively with store directors, deli managers and team members.
  • Successfully implement and train new programs and processes; coach members and deli managers, motivating them to improve their performance.
  • Consistently demonstrate and model Food City’s’10 management leadership behaviors.
  • Write clear and concise instructions; add, subtract, multiply and divide in all units of measure using whole numbers, fractions, percentages and decimals.
  • Use Microsoft Office applications.  
  • Extensive knowledge of the operations of deli department operations.
  • A valid driver’s license (merchandiser-trainers drive to various store locations and offices on a regular basis.