Requisition #
160204
Date Posted:
09 / 12 / 2017
City:
Phoenix
Store Number:
095

Bakery Clerk

 

JOB DESCRIPTION::

With a focus on providing superior customer service, the bakery sales clerk processes customer orders in an efficient, accurate, and courteous manner; bags, wraps, boxes and displays bakery products and makes sure the bakery department is clean, well-merchandised, colorful and inviting to the customer.
 
Some Job Responsibilities include:
 

  • Maintaining a positive and friendly attitude towards customers and fellow team members.
  • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.
  • Focusing on providing fast and friendly customer service.
  • Processing cash register transactions, giving back change, processing checks, EBTs, and refunds.
  • Using scale printer machine, ensuring weights and pricing are correct.
  • Understanding the importance of and monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
  • Keeping a clean, neat and orderly check stand/sales counter and work production areas.
  • Wrapping, bagging, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
  • Displaying goods following bakery department and/or merchandising guidelines.
  • Understanding the importance and the monitoring of product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
  • Keeping a clean, neat and orderly bench, production area, storage area, and walk-in coolers and freezers.
  • Helping in the wrapping, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
  • Displaying goods following bakery department and/or merchandising guidelines.
  • Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction.
  • Helping decorators and bakers with personalization of cakes and icing of cakes, donuts, sweet rolls and etc.
  • Safety sensitive position.

 
Performs other duties as needed or assigned by management. Must be at least 18-years old. 


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;
This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned;
This job description is subject to change at any time

Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.

JOB REQUIREMENTS::

Ability to:
 

 

  • With both customers and team members, remain helpful, tactful and courteous at all times.
  • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
  • Add, subtract, divide, multiply and perform other basic business math calculations.
  • Learn to use register, scales, scanners and debit/credit terminals.
  • Learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
  • Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures.
  • Learn and apply all food safety and sanitation guidelines and policies.
  • Be dexterous enough with hands and fingers so as to be able to run a register, fill and rotate products quickly, bag and box products and use necessary equipment, including knives, bread slicers and scales.
  • Openly and professionally communicate through body language, facial expressions and speech.
  • Listen to and understand verbal and non-verbal communication of customers and fellow members.
  • >
  • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies.
  • Lift and maneuver 50 lbs.
  • Work in walk-in coolers and freezers and around hot ovens and fryers.
  • Work with bakery ingredients including various flours, spices, nuts, flavorings and oils. 

 

QUALITIES FOR SUCCESS::

Include:

 

  • A desire to greet, engage with and sincerely thank the customer.
  • An outstanding work ethic and a desire to constantly improve one’s work performance.
  • Ability to work well with other, helping to support each team member’s effort to succeed.
  • Ability to be flexible, adapting to new jobs, schedules, team members, programs, policies and procedures.
  • Ability to think through one’s decisions, solving problems and coming up with solutions.
  • A creative nature and a love of baking.