10 / 08 / 2013
With a focus on providing superior customer service, the produce clerk provides customers with product knowledge and the freshest and best quality produce, replenishing and rotating merchandise, filling refrigerated and non-refrigerated cases, and building colorful and attractive displays.
Some Job Responsibilities include:
Maintaining a positive and friendly attitude towards customers and the team.
Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.
Unloading trailers, receiving merchandise verifying orders, breaking down produce loads, positioning cases of product in the produce warehouse or walk-in cooler.
Understanding proper product trimming, rotation, culling, crisping and watering techniques and procedures, ensuring product attractiveness and shelf life.
Building attractive displays of produce, while maintaining proper product inventory levels.
Understanding the importance of monitoring product pricing, signage, and placement and the proper use of product shelf tags and signage.
Keeping clean neat and orderly work areas, including a well swept produce department.
Attentively stocking dated perishable products, rotating them as necessary to ensure quality and safety.
Performs other duties as needed or assigned by management. Must be at least
Remain helpful, tactful and courteous at all times.
Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
Add, subtract, divide, multiply and perform other basic business math calculations.
Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures.
Identify and communicate the place of origin, taste and uses of a wide variety of fruits, vegetables and other produce products.
Learn the uses and cooking methods of fruits, vegetables and produce products merchandised.
Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including knives, wrappers and scales.
Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary.
Listen to and understand verbal and non-verbal communication of customers and fellow members.
Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 – 40 lbs..
Lift and maneuver up to 100 lbs and break down large and very heavy pallet loads of produce cases, boxes and bags.
Operate manual and electric pallet jacks.
Often work in walk-in refrigerated coolers.
Work with all sorts of vegetables and fruits, spices, nuts, flavorings, sauces and oils.
QUALITIES FOR SUCCESS:
A friendly and positive attitude towards customers and team members.
A desire to greet, engage and sincerely thank the customer
An outstanding work ethic and a desire to constantly improve one’s work performance.
Ability to work well with others, helping to support each team member’s effort to succeed.
Ability to be flexible, adapting to new jobs, schedules, team members, programs, policies and procedures.
Ability to learn quickly and a desire to learn and do more.
Ability to think through one’s decisions, solving problems and coming up with solutions.
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