Night Crew Clerk
04 / 25 / 2013
The night crew clerk or non-checking clerk maintains and replenishes general department (grocery, frozen foods, liquor, non foods and health and beauty care), merchandise.
Some Job Responsibilities include:
Maintaining a positive and friendly attitude towards customers and team members.
Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you.
Ordering general department merchandise.
Unloading trailers, receiving merchandise, breaking down pallets, positioning cases of product in the warehouse, sales floor or walk-in cooler.
Keeping shelves full and faced, building attractive floor, aisle and frontend displays.
Understanding the importance of monitoring product pricing, signage, and placement and the proper use of product shelf tags and signage.
Keeping clean neat and orderly work areas, including well swept aisles.
Attentively stocking dated perishable products, rotating items as necessary to ensure quality and safety.
Safety sensitive position.
Performs other duties as needed or assigned by management. Must be at least
With both customers and team members, remain helpful, tactful and courteous.
Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
Add, subtract, divide, multiply and perform other basic business math calculations.
Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures.
Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store.
Memorize product locations.
Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters..
Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary.
Listen to and understand verbal and non-verbal communication of customers and fellow members.
Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 – 50lbs.
Lift 50 and maneuver up to 100 lbs, while breaking down large and very heavy pallet loads of produce cases, boxes and bags.
Operate manual and electric pallet jacks.
Often work in walk-in refrigerated coolers.
If called upon, night crew clerks may need to learn use of cash registers.
QUALITIES FOR SUCCESS:
A friendly and positive attitude towards customers and team members.
A desire to greet, engage with and sincerely thank the customer
An outstanding work ethic and a desire to constantly improve one’s work performance.
Ability to work well with others, helping to support each team member’s effort to succeed.
Ability to be flexible, adapting to new jobs, schedules, team members, programs, policies and procedures.
Ability to learn quickly and a desire to learn and do more.
Ability to think through one’s decisions, solving problems and coming up with solutions.
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