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Ameristar Casino Kansas City
Kansas City, MO


Position Summary

Supervise the security operations and staff on the assigned shift.  To assist the Shift Manager for the safety and security of the casino guests, team members, and company assets.
  • Adhere to the guest service requirement listed above
  • Adhere to the core value requirement listed above
  • Adhere to department and property policies and procedures
  • Job Tasks must be finished in a timely manner according to department standards
  • This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
  • Coach, lead, mentor, and develop team members for improved performance
  • Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals
  • Assist the Shift Manager in the supervision of all security officers on the designated shift Conduct daily inspections of the officers and brief the officers as necessary
  • Assist in the scheduling of all staff to meet the needs of the casino on a daily basis and include scheduling for all event and holidays
  • Assist the Shift Manager during verification of all reports to ensure completeness and accuracy. Assist in training all officers in report writing skills
  • Train all officers on policies and procedures as directed by internal controls
  • To document all training activities and schedule officers for more training as needed
  • To conduct security training on a by-weekly basis on internal control procedures To train officers for advancement as necessary Ensure compliance by all Team Members, Guests, and others on property, of all Codes of State Regulation, Minimum Internal Control Standards, Ameristar Internal Controls, Federal and State laws, and Company and Property policies and procedures
  • Preparing detailed reports on any security related incidents occurring on company property

Required Knowledge and Skills
  • Must be able to exercise good judgment in making independent decisions in security and team member/ guest related issues. This will be based on existing policies and procedures
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member/ guest relations issues
  • Must be 21 years of age or over
  • Physically capable of performing the functions of the position
  • Acceptable to licensure by both the State Gaming Commission and the Kansas City Police Department
  • Excellent verbal and written communication skills required
  • Ability to communicate, understand and write English
  • Data entry/computer skills/ ability to type 20 words per minute is required
  • Excellent attention to detail
  • Able to react quickly and accurately under demanding and high stress conditions 
  • Be willing to work under changing schedules to adjust for fluctuating business demands  
  • Work any shift to include holidays and weekends
  • High school diploma or equivalent
  • Previous experience in casino operations is strongly preferred
  • Military or law enforcement is a plus but not required
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If you need reasonable accommodation to complete the on-line application, please contact the property Human Resources Department or email for technical support during the application process.