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Ameristar Casino Kansas City
Kansas City, MO
Facilities/ Maintenance/Engineering


Position Summary

The position will be responsible for the coordination and organization of various functions and activities within the facilities department to include data bases, inventories, ordering, venders, and contractors. These functions may include but are not limited to: (1) answering, directing, and responding to phone calls, (2) acting as service order database administrator, (3) filing, correspondence, researching of needed materials and project FF&E, (4) ordering of materials and supplies, tracking/inventory of orders, tools & supplies, (5) financial tracking, maintaining Team Member files, maintain regulatory documentation, (6) Coordinate with department leadership members, contractors, and vendors to ensure departmental goals and expectations are met.

Duties and Responsibilities

  • Adhere to the guest service requirement listed above
  • Adhere to the core value requirement listed above
  • Adhere to department and property policies and procedures
  • Job Tasks must be finished in a timely manner according to department standards
  • Coordinate the needs of Guests, Team Members, contractors, and vendors
  • Generate Service orders within the Hot-SOS program and act as System Administrator
  • Produce and review maintenance reports
  • Audit service order flow and efficiency
  • Initiate and develop contractor and vendor relationships
  • Research, order, and track supplies and materials keeping par levels
  • Coordinate property project scheduling and FF&E for projects
  • Answer phones and direct inquiries and information
  • Maintain drawings, O&M manuals, finish books, and permit and inspection files
  • Create and administer correspondence using Word/Outlook
  • Create Excel spreadsheets with macros for department organization
  • Create presentations using Power Point
  • Oversee tracking of department budget and expenses
  • Perform regular material and tool inventories  
  • Coordinate, schedule and record departmental meetings
  • Maintain Team Member files
  • Coordinate and maintain all Regulatory and Compliance documentation to include: Fire & Life Safety, ABS, Building Permits, Health Department, OSHA, MGC, Department of Air Quality, etc.

 Required Knowledge and Skills 
  • Organizational skills
  • Understanding and knowledge of Facilities department’s role in operations
  • Interpersonal skills (written and oral), to work with guests, venders, contractors, and peers
  • Ability to work effectively in a collaborative manner
  • Ability to build consensus regarding decisions
  • Ability to review parts breakdowns/lists and determine/order needed parts maintaining par levels
  • Ability to review scheduled departmental/property tasks and coordinate with appropriate vendor and departments involved to execute tasks
  • Ability to review/understand and help maintain departmental budget
  • Ability to perform and track inventories
  • Computer skills to include databases
  • Ability to multitask
  • Proficient with the Microsoft Office Suite to include: Word, Excel, PowerPoint, Access, and Project

    Required Behaviors
  • Always conduct oneself in a manner that reflects a positive and professional image
  • Ability to establish rapport with Team Members at all levels throughout the casino
  • Maintain discretion and confidentiality when needed
  • Maintain a positive attitude at all times
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If you need reasonable accommodation to complete the on-line application, please contact the property Human Resources Department or email for technical support during the application process.