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Ameristar Casino Black Hawk
Black Hawk, CO
Food & Beverage


Guest Service Requirement

Our philosophy at Ameristar Casinos is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities.  Because of this philosophy, it is critical that all team members understand the importance of excellent guest service.  All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service.  Guests are not our only customers; fellow team members are our internal customers as well.  By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.

Safety Requirement:
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position.  Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.

Position Summary: Responsible for the tasks that are assigned by the Steward Assistant and Executive Steward.  Coordinate materials and equipment to maintain cleanliness/sanitation of work station, and communicate problems/concerns to supervisor or kitchen management 


Duties and Responsibilities

  • Adhere to guest service requirement listed above.
  • Maintain sanitation levels.
  • This position requires considerable physical activity on a continuous basis throughout the shift including working in confined spaces and awkward positions, requiring standing, crouching, kneeling, stooping and reaching overhead.
  • Ability to comprehend product labeling instructions to enable the safe application of products.
  • Maintain inventory of supplies needed to perform job function.
  • Insure the cleanliness of all floors, walls, dishes, pots, etc.
  • Insure “Wet Floor” signs and other markers are used.
  • Make sure kitchen workers have and use the proper equipment necessary for the job (gloves, goggles, chemicals, etc.).
  • Insure that all equipment functions properly.
  • Always conduct oneself in a manner that reflects a positive professional image.
  • Assist in training all kitchen workers in all aspects of safety.
  • Train kitchen personnel on proper chemical usage and safety applications.
  • Maintain the levels and standards of cleanliness and safety set by Ameristar Casino St. Charles and the Health Department.
  • Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 50 lbs on occasion.

Required Knowledge and Skills

  • Flexible to work any day, any shift.
  • Familiar with the handling of cleaning chemicals and compounds: familiar with cleaning of all types of kitchen equipment. 
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If you need reasonable accommodation to complete the on-line application, please contact the property Human Resources Department or email for technical support during the application process.