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Ameristar Casino East Chicago
East Chicago, IN
Under direct supervision, enhances the overall Ameristar experience by delivering exceptional service to our dining guests.
Duties and Responsibilities
Greets guest quickly and courteously.
Itemizes totals and presents guests with the price of their payment.
Responsible for accurate control of cash drawer.
Seats guests in restaurant as per specified rotation requirements.
Helps fill guest food and beverage orders.
Maintains accuracy of proper seating/reservation documentation.
Assists guests as necessary in a team aspect.
Maintains neatness and cleanliness of all guest areas.
Provides personalized service, utilizing guests’ names and personal preferences.
Knows and promotes current casino events and programs and is able to give guests directions to all casino areas.
Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
Required Knowledge and Skills
Possess basic math skills including addition, subtraction, multiplication, division and percentages.
Ability to accurately count cash drawer.
Basic computer skills.
Required Natural Behaviors
Ability to sustain a high level of confidentiality and professionalism.
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Highly organized and detail-oriented.
Demonstrate strong organizational skills.
Required Education and Work Experience
High school diploma or equivalent required.
1 year experience as a cashier.
1 year experience in comparable position.