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Food & Beverage
The Ameristar Casino Resort Spa located in Black Hawk, Colorado is the premiere gaming, entertainment and resort destination of Colorado. Located 40 miles west of the mile high city of Denver in the foothills of the Rocky Mountains, Ameristar features an exciting casino, a variety of fine dining restaurants and a four diamond rated hotel.
Our 55,000 square foot gaming floor is home to around 1,500 of the newest slot products and the hottest games in the market. Our spacious 24 table pit includes the games of craps, blackjack and roulette. Ameristar also has the largest poker room in the state of Colorado.
At Ameristar, we offer our guests four exceptional dining options including our elegant Timberline Grill, the international Centennial Buffet, our flavorful Waypost Deli and the delicious Fireside Kitchen.
Ameristar’s luxurious full-service hotel incorporates 536 well-appointed rooms, including 64 suites, a roof-top pool with indoor and outdoor hot-tubs, a full-service luxury day spa and over 15,000 square-feet of meeting and event space.
Our eye-catching facilities are state-of-the-art but it’s our Ameristar Team that truly makes our operation special. At Ameristar, we take great pride in creating and facilitating a productive and winning culture. We recognize that the hard work and dedication of our Team Members has a positive impact on our property’s success, therefore we have created an environment in which our Team Members have all the tools and support they need to excel in their jobs and enjoy their Ameristar experience. To show our appreciation of our Team Members, we designed a competitive compensation and benefit package to promote the health and well being of our Team Members and their families. If you are seeking to join a winning team and the best gaming and hospitality property in Colorado, then Ameristar is your destination.
To make the commute from the Denver metro area to Ameristar easy, we offer discounted rates on bus tickets for our Team Members.
Guest Service Commitment
At Ameristar we are dedicated to providing the best gaming and hospitality experience in the industry. Our guests experience quality customer service in a fun and friendly atmosphere. Ameristar devotes valuable resources and training to all our Team Members to ensure the highest level of customer service is delivered to all our guests, each of our Team Members and anyone else who has a relationship with our company. By joining our team, we hope you facilitate these successes and provide the best guest service in the industry.
Safety is a core value at Ameristar and vital to our operation. The ability to work safely and prevent personal injury is a key job requirement of every position and very important to our organization. Each Team Member is expected to be committed to their personal safety, the safety of fellow Team Members as well as the safety our guests and demonstrate that commitment through their daily actions. If an unsafe condition is identified, each Team Member is expected to correct or report the condition.
Supervise and coordinate activities of Cooks and other workers engaged in preparing and cooking food stuffs by performing the following duties
Adhere to established department and property policies and procedures regarding guest service standards
Maintains a positive attitude at all times, supporting the policies of Ameristar Casino
Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity
Select, train, and supervise kitchen staff in the proper preparation of menu items
Ensure proper receiving, storage, and rotations of food products so as to comply with Health Department regulations
Observe workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed
Give instructions to cooking personnel in fine points of cooking
Cook and carve meats, prepares dishes, (such as sauces) during rush periods and for banquets and other social functions
Carry out supervisory responsibilities in accordance with policies and procedures. Responsibilities include: interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems
Be familiar with the safe handling of cleaning products, equipment, and supplies
Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
Must obtain a Team Member Satisfaction Score of 4.25 or greater
Must maintain a JD Powers Guest Satisfaction Survey score of 9.0 in the area of “Friendliness”
Must complete a minimum of three quality coaching forms every quarter on each team member
Required Knowledge and Skills:
Strong problem solving, mediation, coaching, and consulting skills.
Excellent verbal and written communications skills.
Knowledgeable of applicable federal, state, and local regulations.
Fully Competent in Microsoft Office
Degree or certificate from a Culinary Institute desired
Minimum of three (3) years Culinary experience
Minimum of one (1) year supervisory experience desired
If you need reasonable accommodation to complete the on-line application, please contact the property Human Resources Department or email
for technical support during the application process.