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Job Title:   Front Desk Clerk
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Ameristar Casino Kansas City
09038
Kansas City, MO
None
Full-Time
Hotel Operations

JOB DESCRIPTION:
Provide quality guest services consistently and professionally, while performing necessary duties
Greet, register, and assign rooms to guests. Sort and rack incoming mail and messages
Answer inquiries pertaining to hotel services, shopping, dining, and travel directions
Keep records of room availability and guest accounts, manually or by computer
Compute bills, collect payments, and make changes accurately for the guests
Post charges to guests' bills. Make and confirm room reservations for guests
Adhere to established policies and procedures regarding customer service standards


Compensation: $9.25 per hour


JOB REQUIREMENTS:
Must be 18 or older
Must be able to work nights and weekends
Previous customer service experience strongly preferred
High school Diploma or GED required
Professional, personable manner, able to perform various duties at once
Must have data entry (computer) skills and excellent communication skills
No felony convictions
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If you need reasonable accommodation to complete the on-line application, please contact the property Human Resources Department or email careersupport@pnkmail.com for technical support during the application process.