Job Title:   Surveillance Observer
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Ameristar Casino East Chicago
East Chicago, IN

Maintains surveillance watch in designated area and activities. Records any irregular activity as required. Physical and video surveillance of the activities of customers and team members in all gaming and money handling areas. Report verbally and in writing any violations of the IGC Submissions, Indiana State Gaming, company policy and procedures and any safety considerations to the appropriate supervisor or manager. Reports and offer solution to any area of vulnerability to loss from internal and external sources. Maintains thorough knowledge of IGC Submissions, IGC Regulations, company policy and other department procedures. Maintains compliance with Surveillance Department procedures and company policy. Work on special projects and investigations as assigned by Surveillance Management. Maintain strict confidence regarding company matters. Adhere to established policies and procedures regarding customer service standards. Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.

High school diploma or equivalent required. Background in video or electronics desirable. Casino and support service experience required. Thorough knowledge of casino games and casino operations preferred. Thorough knowledge of casino cheating, scams, card counting and player evaluations preferred. Must be able to sit 100% of shift, vision correctable to 20/20 with normal color acuity. Ability to sustain a high level of confidentiality and professionalism. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Highly organized and detail-oriented. Must be able to abide by the company appearance standards. Must be able to obtain and maintain an Indiana Gaming Commission Level 2 Gaming License.
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If you need reasonable accommodation to complete the on-line application, please contact the property Human Resources Department or email for technical support during the application process.