JOB DESCRIPTION SUMMARYWelcome guest provide robes, slippers, towels, and locker key. Escorts guest to their lockers, and escort massage clients to the therapist and introduce them. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)• Excellent guest services and professionalism is a must at all time.• Greet all guests in a warm and friendly manner as they enter the Spa.• Be familiar with the various types of treatments including indications, contraindications and services according to the proper therapist experience, knowledge and education.• Assist in finding the ultimate cause for the guest’s problems and institute change.• Provide the guest with robes, slippers, and locker keys.• Have plenty of iced water or ice tea and offer it to the guest.• Keep locker area neat and clean of dirty towels and slippers left behind by guest. Give tours to guest.• Fill mineral tubs for guest. Drain, clean and refill tubs after each use. Replace towels and mats and escort guests to the tranquility room. • Responsible for body treatments, and replace all sheets after each use.
QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
EDUCATION and/or EXPERIENCEHigh School Diploma, GED, or equivalent combination of education and experience.
WORKING CONDITIONS/PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to work in a smoke filled environment. Must be able to stand for extended periods of time.
While performing the duties of this job, the employee is occasionally exposed to wet and/or dry humid conditions, moving mechanical parts, extreme heat, and risk of electrical shock.