Department ISD Services
Category Information Systems
City Jackson
State MS
Type of

An, Technical Writer APL



*Research and analyze subject matter in order to write professional documents, including reports, procedures, system help content and technical documentation, including analysis and compilation of diverse policy, technical, governance, and business information.

*Organize, store, review, refine and publish new or previously created support material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.

*Collaborate with others, read journals and other material, observe production and observe operations to understand product technologies and to determine subject material to be developed for publication.


Preferred: Certification in technical writing (e.g., CTWS)

Bachelor's Degree required

1-3 years of work experience needed  

1. Strong communication skills, including written, verbal and listening

2. Exceptional skill in both understanding and constructing written sentences and paragraphs in work related documents

3. Exceptional skill in communicating effectively in writing as appropriate for the needs of the audience

4. Skilled in MS Office Suite including Excel, Visio, PowerPoint and Word

5. Skilled with MS SharePoint

6. Strong analytical thinking and problem solving skills

7. Strong instructional and communication abilities (ex. Ability to provide training to multiple business areas, etc.)

8. Experience in creating documentation for audiences with different levels of technical skill.

9. Very strong knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.

10. Strong planning and organization skills including the ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)

11. Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.

12. Preferred: Ability to read some programming code.