Preferred: Certification in technical writing (e.g., CTWS)
Bachelor's Degree required
1-3 years of work experience needed
1. Strong communication skills, including written, verbal and listening
2. Exceptional skill in both understanding and constructing written sentences and paragraphs in work related documents
3. Exceptional skill in communicating effectively in writing as appropriate for the needs of the audience
4. Skilled in MS Office Suite including Excel, Visio, PowerPoint and Word
5. Skilled with MS SharePoint
6. Strong analytical thinking and problem solving skills
7. Strong instructional and communication abilities (ex. Ability to provide training to multiple business areas, etc.)
8. Experience in creating documentation for audiences with different levels of technical skill.
9. Very strong knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
10. Strong planning and organization skills including the ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
11. Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.
12. Preferred: Ability to read some programming code.