Department Marketing
Category Marketing
City OKC
State OK
Travel
Involved
0-10%
Type of
Position
Full-Time

An, Salesforce Administrator

AFA / Worksite

Description:

  • Develop and maintain system configurations by collaborating with stakeholders and users.
  • Ensure the successful delivery of CRM technology-related projects, phases, and / or components of projects which include highly complex business rules and processes that directly impact the strategic business units’ goals and objectives, and responsible for the day-to-day end user support, training, and assisting users with best practices to improve
  • system adoption and increase their knowledge of our Salesforce environment.
  • Design, customize and implement complex business processes including workflows, APEX code, and API integration while maintaining the data integrity and security of multiple environments within the CRM (Salesforce) system.

Requirements:

  • Ability to lead projects that include detailed technical information and processes and transform it into engaging and effective instruction
  • Articulate presentation skills with the ability to present materials to stakeholders and training Colleagues
  • Proficiency in CRM platform (currently Salesforce) with a detailed understanding of how the end user uses the system
  • Demonstrated ability to quickly learn various technology systems and work with SMEs to design instructional materials