Department Operations
Category Operations
City Dallas
State TX
Type of

An, Business II

AFA / Worksite


* In working on business and technology-related projects or phase(s) which have generally mid-level complexity and/or business risk, in collaboration with a project / sprint team, and under the occasional guidance of a more senior BA: * Works with business and IS to provide analytical and facilitation support to identify business needs, problems, areas of improvement and opportunities. Facilitates the creation of technology and /or process-based solutions which aid in the business achieving strategic goals * Elicit, analyze and maintain business requirements, system requirements with traceability * Create comprehensive product vision for customer needs and release planning for tactical deployment of solutions while assisting in the business in navigating change and associated conflict caused by the process and technology improvements being implemented


Bachelor's Degree 5 to 7 years experience . Skilled in MS Office Suite including Excel, Visio, PowerPoint and Word 2. Familiar with MS SharePoint 3. Strong systems knowledge (capabilities and configurations, not coding) 4. Strong group facilitation skills 5. Strong negotiation skills 6. Strong communication skills, including written, verbal and listening including ability to communicate at all levels of the organization and teach and present complex and/or new ideas with clarity and simplicity 7. Strong analytical thinking and problem solving skills and ability to communicate proposed solutions 8. Strong team building skills 9. Strong planning skills 10. Advanced process modeling skills 11. Strong process improvement skills 12. Thorough business acumen and understanding of AFA business and business processes 13. Strong organizational skills 14. Proven knowledge in project management methodology and Agile/Scrum CERTIFICATES, LICENSES, REGISTRATIONS AND EXAMS: Please list the licenses, certificates, registrations or exams passed that are required to perform the essential duties of this job. • Certification of Competency in Business Analysis (CCBA) required • Lean / Six Sigma experience required