Department Customer Service
Category Customer Service
City OKLAHOMA CITY
State OK
Travel
Involved
None
Type of
Position
Full-Time

TEAM LEADER, CUSTOMER SERVICE

AFA / AWD

Description:

*Coordinate and monitor daily service team activities so as to achieve the customer service objectives established by higher management. *Provide guidance and expert assistance to team members and internal and external customers.

Requirements:

• 4 years leadership or relevant business experience in lieu of Bachelor's Degree • Supervisory/managerial skills • Knowledge and administration of insurance products and/or services • 3 to 5 years of experience • Two years insurance administration and two years management experience OR four years insurance administration experience (in the absence of prior management experience. • Diplomacy skills • Decision making capability • Strong written/oral communication skills • Leadership skills • Motivation skills • Organization skills • Time Management skills • Strong Computer skills