Department eDirect
Category Operations
City Oklahoma City
State OK
Type of

Specialist, Enrollment Tech

AFA / Worksite


AFES/AWD Field Enrollment team: Establish account enrollments and oversee the planning, implementation and database functions. Provide support to product implementation process to achieve client contract fulfillment by coordinating with client contacts, brokers, consultants and carriers, business analysts and internal functional areas to achieve a timely and efficient online benefit enrollment process. *Assist in project management of enrollment site creation projects. *Serve as primary liaison between Home Office, employer and field sales staff and provide technical assistance for Home Office and Field Sales staff throughout the enrollment process.


Bachelor's Degree Marketing, Business or related discipline • Proficiency with PC Windows-based software, including Lotus, WordPerfect, and Microsoft Office applications • Strong oral and written communication skills • Strong analysis and interpretation skills • Strong knowledge of file transfers, text files and merge capabilities • Section 125 knowledge • Good time management skills • Insurance and enrollment process knowledge beneficial • Advanced knowledge of spreadsheet and database software • Technical proficiency including Internet browser applications